NUVIO

NUVIO account deletion

You can submit a request without signing in or having the app installed.

Send a request by email

  1. Email podpora@nuvio.team with the subject “NUVIO account deletion”.
  2. Include the account email or username, whether it is Personal or Business, and the company code for Business.
  3. If possible, write from the email address linked to the account. Support may require additional identity verification before deletion. Do not send your password or card details.
podpora@nuvio.team
Write a deletion request

The button opens your email app. Your request is sent only when you send the message there. You can also copy the address.

On the website or in the Android app

  1. After signing in, open My account → Account deletion → Request account deletion.
  2. Read the explanation, confirm your choice and submit the request by following the steps shown.
  3. Check Customer support for the reply and the outcome of your request.

What happens after you submit?

Support handles requests manually. Submitting a request does not mean your account has been deleted. If needed, we verify your identity, explain the scope of deletion and any mandatory exceptions, and inform you of the outcome. The request concerns the specified account; Personal and Business are separate.

The review covers the account and its associated data. For Personal, this includes private time, break and job records, and settings. For Business, we handle records the company must retain together with the company controller. A request from an individual employee does not by itself delete the entire company or other employees’ data.

Some data, such as invoices or data needed for an unresolved legal claim, may need to be retained until the relevant obligation ends. Our reply explains what is retained, why, and for how long or under which criterion. See the privacy policy for more about data and retention.

If a paid subscription is linked to the account, support reviews it when handling the request. Do not assume the subscription has been cancelled until completion is confirmed.

Privacy policy